Shipping policy

Shipping

Enjoy complimentary shipping on all orders within the USA when your subtotal reaches $115! No code needed.

When can I expect to receive my order?

Our standard ground orders are typically processed within 3-7 business days.

Following the processing period, you can anticipate your package's arrival within 3-7 business days from the processing date. Items are shipped via UPS Ground, estimated to take 5-7 business days for our domestic USA customers.

Please be aware that once our carrier picks up and scans your package, the shipping and delivery status are no longer under our control. We regret that we cannot replace missing or stolen packages at this time. For such concerns, kindly reach out directly to the courier.

It is crucial for our customers to ensure the accuracy and safety of the provided shipping address. We cannot be held responsible for inaccurately entered shipping information or items left, stolen, or missing from an unreliable or unsafe delivery location.

Interested in international shipping? 

If you wish to place an order from outside the United States, please send an email to  hello@saltandsabbath.com, and we will make every effort to accommodate your request.

Can I make changes to or cancel my order?

If you need to modify or cancel your order, please send an email to hello@saltandsabbath.com along with your order number.

How can I track the status of my order?

You'll receive a shipment confirmation email as soon as your order is dispatched, containing your tracking number(s). In case your shipment encounters any issues or doesn't arrive as expected, please reach out to us at hello@saltandsabbath.com, and we'll promptly assist you. Please allow up to 48 hours for tracking to become active, with slightly longer times for deliveries to Alaska and Hawaii. It's essential to note that the shipping time does not include order processing time.

Why do my items appear different from the pictures?

Please bear in mind that Salt + Sabbath products are handcrafted using organic materials. Variations in color, texture, and finish are expected and contribute to their unique charm.