Refund policy

Returns

We sincerely hope you adore your purchase, but in the rare event that you don't, here's our return policy:

To qualify for a return, your item must remain unused and in its original condition, including the original packaging. To initiate your return, please send an email to hello@saltandsabbath.com.

If you decide to return an item(s) to Salt + Sabbath, your return should be within 7 days of receiving the item and may result in merchandise exchange or store credit.

You are responsible for covering the initial shipping charges, any duties, taxes, and customs fees incurred on both the original shipment and the return shipment, as well as the cost of returning the package. Please note that this amount will be deducted from your merchandise refund.

Upon approval of your return merchandise, we will process your refund within 7 business days and notify you via email. In the case of merchandise exchange, the new item will be shipped once it's available.

Please be aware that we reserve the right to decline any returns/exchanges that do not adhere to the specified conditions. If your return package is not accepted, it will be returned to you at your expense, and a refund will not be issued.

We take great care in packaging our items to ensure they reach you in perfect condition. Upon receipt, please thoroughly inspect your package. Items that appear used or damaged upon inspection are not eligible for refunds or exchanges. In the event of a damaged item, please inform us immediately, and we will promptly assist you in obtaining a replacement or refund at no cost to you.